Official Document

Terms and Conditions myspin — Platform Rules & Policies

Please read this document carefully before using the myspin platform. By registering or using our services, you agree to comply with all terms stated herein.

Last updated: 1 January 2026

Summary Key Terms myspin

Six key things you need to understand about how myspin operates and protects your rights as a member.

18-Year Age Limit

Myspin only permits users aged 18 and above. Registration by underage individuals is strictly prohibited, and any account found in violation of this condition will be terminated immediately.

Clear Deposits & Withdrawals

All minimum deposit policies, withdrawal limits, processing times, and payment methods are stated clearly. No hidden fees — what you see is what you get.

Transparent Bonus Terms

Every myspin bonus and promotion comes with a clearly stated wagering requirement — no hidden terms that catch players off guard at withdrawal.

Member Data Protection

Your personal information is protected by 256-bit SSL encryption and will not be shared with third parties without your consent, except as required by applicable law.

Fraud Prohibition

Any attempt at fraud, use of automated software, multi-accounting, unfair bonus exploitation, or any activity that harms the platform will result in permanent account closure.

Responsible Gaming Support

Myspin is committed to providing self-control tools for all members. You may set deposit limits, loss limits, session time limits, or request an account break whenever you need one.

Important: These Terms and Conditions constitute a legally binding agreement between you and myspin. By accessing or using this platform, you confirm that you have read, understood, and agreed to all terms stated below.

1 Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the myspin website accessible at myspin.fun as well as all services, games, and products offered by our platform ("Services").

By registering an account, accessing the website, downloading the myspin mobile app, making a deposit, or using any part of our Services, you automatically agree to be bound by these Terms, our Privacy Policy, our Responsible Gaming Policy, and all other guidelines issued by myspin from time to time.

If you do not agree with any part of these Terms, please do not use the myspin platform. Continued use following any changes to these Terms will be considered acceptance of the updated terms.

2 Account Eligibility

To register and use myspin services, you must fully meet the following requirements:

  • Aged 18 years or older at the time of registration
  • A valid Malaysian citizen or resident
  • Having the legal capacity to enter into a binding agreement
  • Have not previously had an account closed by myspin due to a violation
  • Not located in a region or country where access to online gambling services is specifically prohibited
  • Are not currently under an active self-exclusion programme

Strict Warning: myspin reserves the right to request age and identity verification at any time. Accounts found to be registered using false information or belonging to underage individuals will be closed immediately and all balances forfeited.

3 Registration & Account

Each member is only permitted to hold one (1) active account only on myspin. Holding more than one account — whether under a different name, phone number, IP address, or payment details — is strictly prohibited and may result in the closure of all associated accounts and forfeiture of balances.

Account Security Responsibilities

You are solely responsible for maintaining the confidentiality of your password and account login details. myspin will not be liable for any losses arising from unauthorised access to your account resulting from your own negligence.

  • Never share your account password with anyone, including family members
  • Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols
  • Log out of your account after every session, especially on shared devices
  • Contact our customer support immediately if you suspect any suspicious activity on your account

Identity Verification (KYC)

Myspin reserves the right to request identity verification documents at any time, including a copy of your ID, utility bill, or recent bank statement. This KYC process is part of our commitment to security and anti-money laundering compliance. Withdrawals for accounts that have not completed KYC may be held until verification is finalised.

The personal information you provide during registration and the KYC process must be accurate, current, and truthful. myspin reserves the right to suspend or close any account found to contain inaccurate information or suspected fraudulent documents.

4 Deposits & Withdrawals

Deposit Policy

All deposits into a myspin account must use an approved payment method and be made in your own name. myspin does not accept third-party deposits. The minimum deposit is RM10 and credits are applied to your account within seconds of payment confirmation.

  • Accepted deposit methods: FPX (all major Malaysian banks), Touch 'n Go eWallet, GrabPay, Boost, and direct bank transfer
  • All deposits are final and cannot be reversed once processed
  • Myspin is not liable for delays caused by banks or third-party payment providers

Withdrawal Policy

Withdrawals may only be made to the same payment method used for your deposit, or to a bank account in your own name. This is a standard security measure to prevent money laundering.

  • Minimum withdrawal: RM30
  • E-wallet withdrawals are processed within 15–30 minutes
  • Bank transfer withdrawals are processed within 1–2 hours on business days
  • Myspin does not charge any processing fees for withdrawals
  • Withdrawals require completed KYC verification before they can be processed for the first time

Note: myspin reserves the right to request proof of payment method ownership before processing a withdrawal. This includes screenshots or documents confirming that the e-wallet or bank account belongs to you.

5 Bonuses & Promotions

Myspin offers a variety of bonuses and promotions to members from time to time, including welcome bonuses, reload bonuses, cashback, free spins, and special seasonal promotions.

General Bonus Terms

  • Each bonus is subject to the wagering requirement stated in its specific promotion terms
  • Bonuses cannot be directly converted to cash unless wagering requirements have been fully met
  • Only one bonus may be activated at a time unless otherwise stated
  • Myspin reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice
  • Bonuses credited due to a technical error will be voided without prior notice

Bonus Abuse Prohibition

Myspin takes bonus abuse seriously. Any attempt to exploit promotions unfairly — including registering multiple accounts solely to claim bonuses, arbitrage betting, or using automated software — will result in the cancellation of all related bonuses and wins, as well as account closure.

Detailed terms for each promotion are stated on the respective promotion page. Please review the specific terms before claiming any bonus. If in doubt, contact our customer support.

6 Game Rules

All games offered on myspin use a Random Number Generator (RNG) that is independently certified by a recognised third party. This ensures every game outcome is random, fair, and cannot be manipulated by any party, including myspin itself.

Technical Error

In the event of a technical error, system interruption, or software malfunction during gameplay, myspin reserves the right to void the affected round and return the bet amount to your account. Wins resulting from an obvious technical error (such as abnormal RTP or incorrectly displayed odds) are invalid and will not be paid out.

Betting Limits

Each game has minimum and maximum betting limits set by the game provider. myspin also reserves the right to impose a maximum win limit on specific accounts if there are signs of unusual activity that require investigation.

  • Betting limits are clearly displayed within each game
  • Myspin reserves the right to adjust betting limits without prior notice
  • Myspin's decision in any game dispute is final

7 Prohibited Conduct

The following actions are strictly prohibited on the myspin platform and may result in immediate account closure and forfeiture of balances:

  • Registering more than one account (multi-accounting)
  • Using another person's identity or false information during registration
  • Using bots, automated scripts, or any technical means to manipulate games
  • Colluding with other players to manipulate game outcomes (collusion)
  • Exploiting pricing errors or system bugs with clear intent
  • Conducting money laundering through the myspin platform
  • Transferring account balances to another member's account without myspin's authorisation
  • Threatening, harassing, or behaving inappropriately towards myspin customer support staff

Reminder: myspin cooperates with relevant authorities in cases involving fraud, money laundering, or criminal activity. Account information and transaction records may be shared with authorities upon valid request.

8 Account Closure & Suspension

Closure by myspin

Myspin reserves the right to suspend or close any member's account at any time, with or without prior notice, if:

  • Member violates any part of these Terms
  • Myspin suspects fraud, money laundering, or other unlawful activity
  • Account found to be owned by an underage individual or registered using a false identity
  • Account inactive for more than 12 consecutive months (dormant account)

Closure by Member

You may close your myspin account at any time by contacting our customer support team. Before closure, ensure all balance withdrawals have been processed. myspin will settle all pending bets in accordance with the relevant game rules before processing the account closure.

Self-Exclusion

If you feel that gaming has become a problem for you, myspin offers temporary self-exclusion options (ranging from 1 day to 6 months) or permanent exclusion. Contact our customer support to activate this option. Accounts under a self-exclusion period cannot be reinstated before the period expires.

9 Limitation of Liability

To the extent permitted by applicable law, myspin is not liable for:

  • Financial losses incurred through the use of the myspin platform
  • Service disruptions caused by factors beyond myspin's control, including internet outages, third-party server issues, or natural disasters
  • Any delays in deposit or withdrawal processing caused by third-party financial institutions
  • Losses arising from unauthorised access to your account resulting from your own negligence
  • Game outcomes resulting from an unstable or interrupted internet connection during a gaming session

Myspin always strives to keep the platform running smoothly and securely, but we cannot guarantee the service will be entirely free from interruptions or technical errors. In such cases, myspin will take reasonable steps to restore the service as quickly as possible.

10 Changes to Terms and Conditions

Myspin reserves the right to modify, add, or amend these Terms and Conditions at any time. Members will be notified of any material changes via in-platform notifications or registered email, at least 7 days before the changes take effect.

Continued use of the myspin platform after the effective date of any changes constitutes acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before they take effect.

We encourage you to review this Terms and Conditions page periodically to ensure you are always aware of the latest version. The "Last Updated" date at the top of this page indicates when the most recent changes were made.

11 Applicable Law

These Terms and Conditions are governed and interpreted in accordance with applicable laws. Any dispute arising from or in connection with these Terms shall first be resolved through voluntary negotiation within 30 days.

If resolution through negotiation is unsuccessful, the dispute will be referred to binding arbitration, and the arbitrator's decision shall be final and binding on both parties. myspin is committed to resolving all disputes in a fair, transparent, and ethical manner.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of myspin's services, our customer support team is available to assist you 24 hours a day, 7 days a week.

You can reach us via live chat available directly within the myspin platform or our mobile app. Our team communicates in Bahasa Malaysia and will respond to your enquiries promptly and courteously.

Myspin official support email: [email protected] — Please use the email address you registered with myspin when contacting us to expedite your identity verification process.

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Once you have reviewed our Terms and Conditions, register as a myspin member and enjoy a transparent, secure, and entertaining gaming experience alongside more than 38,900 Malaysian players.

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