Myspin takes your privacy seriously. This document transparently explains how we collect, use, store and protect your personal information as a member of our platform.
Six core pillars of how myspin protects and respects the privacy of every member using our platform.
All data transmitted between your device and myspin's servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia to keep your information secure in transit.
Myspin has never and will never sell, rent or trade member personal information to any third party for marketing or commercial purposes. Your data is used solely to operate the services you use.
You have the right to access, correct, download, or request deletion of your personal data at any time. These requests can be made directly through the myspin customer support team, available 24 hours a day.
Member data is stored in data centres equipped with multi-layered physical and digital protection. Access to the member database is restricted to myspin staff who have undergone a rigorous security screening process.
In the event of any data breach involving your personal information, myspin is committed to notifying you within 72 hours of becoming aware of the incident, along with the steps taken to address it.
Myspin complies with all applicable data protection legal requirements. Our Privacy Policy is periodically reviewed by our legal team to ensure it remains current and aligned with the latest regulations.
Important Note: This Privacy Policy explains myspin's privacy practices and your rights as a member. By using our platform, you agree to the collection and use of information as described in this document.
Myspin ("we", "our platform") respects the privacy of every individual who uses our website and mobile app at myspin.fun. This Privacy Policy clearly explains how we handle your personal information — including how we collect it, how it is used, who can access it, and the rights you have over that data.
We understand that your trust is our most valuable asset. That is why myspin has built a robust and transparent data protection system, so you can play with peace of mind without worrying about the security of your personal information. Privacy is not just a legal obligation for us — it is part of the service commitment we make to every member.
This policy applies to all users of the myspin platform, including website visitors, registered members, and users of our mobile app. Please read this document carefully. If you have any questions, our customer support team is available to assist you at any time.
Myspin collects several categories of information to enable us to provide a safe, seamless service tailored to your needs. Below is a summary of the types of data we collect and their sources:
| Data Category | Examples of Information | Source |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number | Account registration, KYC process |
| Contact Data | Email address, phone number | Account registration |
| Financial Data | Bank account details, e-wallet information, transaction records | Deposits & Withdrawals |
| Technical Data | IP address, browser type, operating system, device ID | Automated platform usage |
| Usage Data | Game records, session duration, game preferences | In-platform activity |
| Communication Data | Support chat logs, enquiry emails | Interactions with our team |
Myspin does not collect sensitive data such as health information, religious beliefs, political views or sexual orientation. We only collect information that is genuinely necessary to operate our services safely and effectively.
Every piece of information we collect is used for clear and legitimate purposes. myspin does not use your data for undisclosed purposes without first obtaining your consent.
We may send you emails or in-app notifications about promotions, bonuses and platform updates. You can opt out of these marketing communications at any time by contacting our support team or through your account settings. However, important notifications related to account security and transactions cannot be unsubscribed from, as they are part of our core service.
Our Guarantee: myspin will not use your data to build psychographic profiles or sell it to advertisers. All data use is solely for improving platform services and security for your benefit.
Myspin does not sell or rent your personal information to any third party. However, there are limited situations where we need to share your data with certain parties to enable our platform to operate properly:
All third-party service providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes specified by myspin.
Myspin may be required to disclose member information to relevant authorities if mandated by a court order, criminal investigation or other valid legal obligation. In such cases, we will endeavour to notify you of the disclosure to the extent permitted by law.
Reminder: myspin never shares member data for third-party marketing purposes, targeted advertising or any commercial purpose not directly related to the operation of our platform.
Myspin uses cookies and similar tracking technologies to ensure our platform functions properly and to deliver a better experience for you. Cookies are small text files stored on your device when you visit our website.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the myspin platform and cause some features to not work as intended.
Protecting your personal information is myspin's top priority. We continually invest in security infrastructure to ensure your data is safeguarded against unauthorised access, loss or misuse.
While we take all reasonable measures to protect your data, no system is entirely risk-free. We encourage you to take your own security precautions, such as using a strong and unique password and not sharing your login details with anyone.
As a myspin member, you have certain rights regarding your personal data. myspin is committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of all personal data we hold about you at any time.
If any of your information is inaccurate or incomplete, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to applicable legal data retention obligations.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
In certain circumstances, you have the right to request that we restrict how we process your data.
You have the right to object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact the myspin customer support team. We will process your request within 30 business days from the date the request is received. For complex cases, this period may be extended by up to 60 days with notice to you.
Myspin retains your personal data for as long as your account is active and for as long as necessary to fulfil the purposes stated in this Privacy Policy. The following are general guidelines for our data retention periods:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity. The data deletion process is carried out in accordance with established security standards to ensure no data can be recovered.
The myspin Platform is exclusively for users aged 18 and above. We do not intentionally collect or process any personal information from individuals under the age of 18.
Should we discover that information from a minor has been collected without our knowledge, that data will be deleted immediately and the relevant account will be closed. If you believe a minor has registered an account on myspin, please notify our support team promptly so that action can be taken.
Parents & Guardians: If you are concerned about children accessing online gambling platforms, we encourage the use of parental control software and appropriate internet filtering tools to protect minors from unsuitable content.
Myspin reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements or service improvements. Any material changes will be communicated to you via:
Changes will take effect no less than 14 days after notice is given, unless the changes are required to comply with urgent legal obligations. Continued use of the myspin platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns or complaints regarding how myspin handles your personal data, or if you wish to exercise any of your privacy rights, please contact our team. We are committed to providing accurate, clear and helpful responses.
The myspin customer support team is available in English and Bahasa Malaysia, ready to assist you 24 hours a day, 7 days a week via live chat on the platform or our mobile app.
Official myspin privacy email: [email protected] — For enquiries related to personal data, please include your account number and a brief description of your request to help us respond more efficiently.
We aim to respond to all privacy-related enquiries within 3 business days. For more complex data deletion or transfer requests, we will provide a specific processing time estimate upon receiving your request.
With enterprise-grade data protection, a transparent privacy policy, and 24/7 support in English and Malay, myspin is a safe and trusted platform for your best gaming experience.